Last Updated: September 2025

1. Introduction

Eat Shed Glow LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.thehealthyweightlosscoach.com ("Site") and engage with our services.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide when you:

• Schedule a free consultation

• Enroll in ESG™ programs (Coaching, Roadmap, Lifestyle, or purchase digital products)

• Register for services, including name, email address, phone number, and registration information

• Purchase products or services, including billing information and addresses

• Subscribe to our newsletter

• Contact us with inquiries or feedback

b. Health Information

As part of our coaching services, we may collect health-related information you choose to share, such as:

• Dietary habits and preferences

• Exercise routines

• Health goals

• Medical history relevant to nutrition

• Current medications including GLP-1 drugs (if applicable)

• Hormonal status (perimenopause, menopause if applicable)

Note: We collect health information only with your explicit consent and solely for providing personalized nutrition coaching.

c. Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address

• Browser type and operating system

• Pages visited and time spent

• Referring website

• Device information

• Cookies and tracking technologies (see Section 7)

3. Use of Your Information

We use the information we collect to:

• Provide and manage ESG™ coaching services and personalized roadmaps

• Process transactions and payments

• Send program materials and support communications

• Provide text and email support as part of your program

• Send newsletters and marketing materials (with consent)

• Improve our services based on usage patterns

• Ensure compliance with our Coaching Agreement and policies

• Communicate updates about your program

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information only as follows:

Service Providers: Third-party vendors who assist with:

• Payment processing (Squarespace, Klarna)

• Email communications

• Scheduling (Zoom, calendar services)

• Website hosting (Squarespace)

Partner Services: With your explicit consent, we may share relevant information with Refresh Therapy NYC if you choose to engage their services.

Legal Obligations: When required by law, court order, or to protect our rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Security of Your Information

We implement appropriate technical and organizational security measures including:

• Encrypted data transmission

• Secure storage of personal information

• Limited access to personal data

• Regular security assessments

However, no internet transmission or electronic storage method is 100% secure.

6. Data Retention

We retain personal information as follows:

• Client records: 7 years after program completion (for legal and professional requirements)

• Health coaching notes: 3 years after last session

• Payment records: As required by tax law

• Marketing communications: Until you unsubscribe

7. Cookies and Tracking Technologies

Our Squarespace-hosted Site uses cookies to:

• Remember your preferences

• Analyze Site usage

• Improve user experience

• Track marketing effectiveness

You can manage cookies through your browser settings, though this may affect Site functionality.

8. Your Rights

You have the right to:

• Access: Request copies of your personal information

• Correction: Request corrections to inaccurate information

• Deletion: Request deletion (subject to legal retention requirements)

• Opt-out: Unsubscribe from marketing communications

• Portability: Request transfer of your information

• Restriction: Limit processing of your information

To exercise these rights, email coco@thehealthyweightlosscoach.com

9. Third-Party Links

Our Site may contain links to third-party websites including:

• Social media platforms

• Partner services (Refresh Therapy NYC)

• Resource websites

We are not responsible for their privacy practices. Review their privacy policies before providing information.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors. If we discover we have collected information from someone under 18, we will promptly delete it.

11. International Data Transfers

We operate primarily in the United States. If you access our Site from outside the US, your information will be transferred to and processed in the United States. By using our Site, you consent to this transfer.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of sale of personal information (though we do not sell personal information).

13. Email and Text Communications

By providing your email or phone number, you consent to receive:

• Program-related communications (always)

• Support messages during your program

• Marketing communications (with opt-in consent)

• Important updates about our services

You may opt-out of marketing communications anytime but cannot opt-out of program-related communications while enrolled.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated date. Continued use of our services after changes constitutes acceptance.

15. Contact Information

For questions about this Privacy Policy or your personal information:

Eat Shed Glow LLC

Email: coco@thehealthyweightlosscoach.com Website: www.thehealthyweightlosscoach.com